Shipping costs per order 1.8kg and under
Every effort is made to ensure that delivery is within a maximum of 7 working days for orders in the UK. Please allow for extra delivery time for any orders outside of the UK. All goods are subject to availability. In the event that we are unable to supply your goods within 28 days, we will inform you immediately and advise you of the expected delivery date.
International customers, please note: we reserve the right to amend shipping charges. If this applies to you we will contact you at the earliest opportunity.
we do not ship to Russia.
Please allow 7 working days for delivery before contacting us to chase your order.
All products are delivered by Royal Mail 1st Class or courier, depending on their size and value. On rare occasions different products in the same order may be delivered separately.
International customers please note: If your parcel exceeds 1.8kg, we reserve the right to amend shipping charges. If this applies to you we will contact you at the earliest opportunity.
If you are unhappy with your goods, you can return them in a saleable condition within 28 days of receipt for a full refund excluding shipping costs, in line with The Consumer Protection (Distance Selling) Regulations 2000. The buyer is responsible for the cost of the return postage. We cannot accept responsibility should your returns go missing.
Exchanges are subject to availability. If you receive a defective item, please contact us within 7 days of delivery for a replacement or a refund.
A refund will be issued as soon as we receive the goods for the price paid for the item.
If you have a query regarding the refund you must let us know within 7 days of the refund being issued.
We will provide a full refund of postage costs for a returned item if the return is a result of an error that the company has made or the goods are faulty.
If an order is returned to us by post or courier company then we will cancel your order and refund you.
Refund Processing Time
The time it takes for a refund to be processed and credited back to your account can vary based on several factors, including the payment method used and the processing times of banks or credit card companies. Below are our general guidelines for refund processing times:
Additional Information
Contact Us
If you have not received a confirmation email or if it has been longer than our stated timeframe, please contact us for an update on your refund status.
Digital Patterns are NON Refundable
If this page does not answer your query, please email sealislandenquiries@hotmail.com or call 07551 044847 Monday - Friday 9.30am - 3.00pm or send us a message through our website
Once your order has been placed and paid for, it can not be amended.
To help us deal with your query, please provide your order reference and a contact phone number.
